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I have been a customer for many years & ALWAYS found John & his family & staff 100% on the side of the fish, where as other shops we have been to seemed to prefer profit before the welfare of the fish in stock. I have always got any advice I have asked for, but have never been pressurised into buying anything, only helpful suggestions offered. About 5 years ago my wife & I took pity on a baby koi in one of John's tanks that had a ""curved"" spine, it appeared ""hunch backed"". My wife suggested we give it a home, as serious koi keeper's would never buy it. We approached John's wife to sell us the fish & she refused any payment due to its appearance! We called it ""BUMP"" & added it to our pond. Now it has grown to 12 inches long, it appear's to be fine & straight! (We put Bump's cost into a charity box on the counter!) IF YOU WISH TO SEE BIG BIG KOI- PAY A VISIT!!! This shop even found an owner for a 5 ft. tank I no longer required!
John S.